Paper charts, referral letters, electronic medical records all need transcription support at some point in the process. The Windward Health talk-to-text transcription service is adapted to meet the unique clinical documentation needs for each practice. The transcription service can be used as little or as much as your practice demands in support of any/all of these documents.
THE CORE OF OUR TRANSCRIPTION SERVICE:
All talk-to-text transcription programs start with the following core service:
Dictation – Toll free dictation lines available 24x7, never get a busy signal again.
Document Delivery – Secure access for downloading completed transcripts from any Internet-connected computer.
Dedicated Team – We assign primary transcriptions to each account so they have the opportunity to get to know the reporting patterns of each dictator. The primary team is backed up with 2 cross-trained teams to insure flexibility for exceeding turnaround time and accuracy standards.
Turnaround Time – We start with a 24-hour turnaround time maximum. We have a lengthy track record for document delivery well before the turnaround time maximum.
Pricing – Pay only for the work we do. All pricing is set on a per-line basis where a line is defined as 65 characters (keystrokes).
Easy to Start – All you need is a phone for dictation plus an Internet-connected computer and our talk-to-text transcription service will be supporting you within 2 business days. No dedicated computers or software installation is needed.
ADD ON FEATURES FOR TRANSCRIPTION SUPPORT
Customize your transcription program to use any/all of the following options:
Dictation – Digital Handhelds for physicians who enjoy the flexibility of being able to dictate on the go. If you prefer to dictate at a computer then a remote microphone for PC-dictation can be installed.
Document Delivery – Direct uploading to EMR integrated with an HL7 interface. Auto-fax and auto-cc: distribution also available.
Turnaround Time – We actively support clients with 2, 4, 6, 12, 24-hour TAT options including STAT file requested supported 24x7
Data Integration – Patient demographic information imported through ADT feed for data integration within the transcribed documents.
Physician e-signature – Whether from home or in the office physicians can review, edit and electronically sign their dictated reports. Once they sign off on a report it will route to clerical staff automatically for distribution.
Every transcription processing step exceeds current HIPAA and JCAHO requirements while providing easy access and tracking of files at each step in the process. With added reliability and accuracy, you can be sure of getting additional patient referrals. Contact Windward Health sales to learn more.
